Does SF Government work?
How do we know if government works? Every day we rely on SF government to transport us to work, ensure we have streets and stoplights to keep transit flowing, keep us safe through our police and firefighters. But yet, how do we judge if government is working. We know when it doesnt work - the MUNI driver is rude or closes the door on us, rude public service or confusing bysantine permit rules. So we know where it doesnt work - how do we know when it works. We have hundreds of performance measures - but are they real indicators of government working? How would you communicate to San Franciscans where governments to help restore their faith in governement? How would we measure government to figure out where it doesnt work to improve government? In the Assessor's office, we are judged by the amount of appraisals and audits we do and how much money that brings into the city. That's a simple measurement, but how do we measure healtha and human services, public works, rec and park?