The Official Reset San Francisco Blog

How do I file a complaint against the San Francisco Fire Department?

You can submit and file a complaint against the San Francisco Fire Department online.

When submitting a complaint, you will need to provide your contact information as well as details surrounding the incident you are complaining about. These details include where and when the incident took place.

 

How high can a fence be in San Francisco?

San Francisco fences can be as high as 3 feet in the front and 6 feet in the sides and back. Fences higher than this require a permit.  

For more information, please call the Department of Building Inspection, Technical Services Division at (415) 558-6205.

 

Do you have a question about San Francisco you’d like to be answered? Submit your question here!

How do I get copies of 911 calls and dispatches in San Francisco?

You can get copies of 911 calls and dispatches in San Francisco from the Department of Emergency Management. You can get copies of records by contacting the Department of Emergency Management, Division of Emergency Communications Custodian of Records at (415) 558-3826.

 

Do you have a question about San Francisco you’d like to be answered? Submit your question here!

How do I get a copy of a fire report in San Francisco?

It depends on the type of fire report you need. Every San Francisco fire is documented by an incident report. For more information, questions, or additional incident research, please call the Bureau of Fire Investigation.

How do I find out who owns the retaining wall between my property and my neighbor in San Francisco?

You can find out who owns the retaining wall between you and your neighbor in San Francisco by getting the permit history of the properties to see if a permit was ever issued for the retaining wall. Permit history for a San Francisco property can be requested by submitting a record request form from the Public Information Counter. You can call (415) 558-6080 for any records assistance.

How do I report a leaking fire hydrant in San Francisco?

If you see a leaking fire hydrant in San Francisco, you should report it immediately by contacting SF311. You can also report the leaking hydrant by using SF311's on-line Service Request Form. When calling 311 or reporting the leaking hydrant online, you will need to describe the exact location of the hydrant.

How do I find out if my property is located in a Seismic Hazard Zone in San Francisco?

To find out if you live in a seismic hazard zone, in San Francisco you can call Department of Building Inspection at (415) 558-6088.

You can also view a map of seismic hazard zones online.

 

Do you have a question about San Francisco you’d like to be answered? Submit your question here!

How do I report arson in San Francisco?

You should report arson in San Francisco to the Arson Task Force. If you see a fire in progress you should call 911. The Arson Task Force includes members of the San Francisco Fire Department, San Francisco Police Department, and San Francisco District Attorney's Office. You can contact the Arson Task Force Anonymous Tip Hotline. Your information will remain anonymous.

How do I report a fire hazard in San Francisco?

You can report a fire hazard in San Francisco to the San Francisco Fire Marshal’s Office.

Hazardous conditions that pose a fire or safety hazard in San Francisco may be reported to the Fire Marshal's Office. If the hazard is an emergency, you should call 911.

 

Who do I contact if water is coming from the neighbor’s house into my property in San Francisco?

If water from your neighbor is coming onto your property in San Francisco, you need to contact the Department of Building Inspection, Housing Inspection/Code Enforcement - Housing Inspection Services at (415) 558-6220.

If the issue is for a commercial building, you need to contact the Department of Building Inspection, Inspection Services at (415) 558-6570.

 

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