Whom should I contact if I need assistance using online property services in San Francisco?
For technical assistance with the Property Tax Information and Payment website, email the Service Agent at [email protected].
For any general questions, including property that has been sold, updating of mailing address and information about deadlines and payment methods, you can speak to a live service representative 24 hours a day, 7 days a week in 145 different languages by calling 3-1-1 (from inside San Francisco or 415-701-2311 from outside of San Francisco).
For questions regarding the assessed property value, ownership or the property, homeowner’s exemption and other exemptions, call the Assessor-Recorder at 415-554-5596 or visit their website.
For questions regarding receipt of payment, duplicate bills, supplemental and prior years’ taxes, call the Office of the Treasurer & Tax Collector at 415-554-4400.
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