Technical Problem Disables Fire Department's Phone Lines

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A technical problem knocked out most of the San Francisco Fire Department's phone lines this morning, a department spokeswoman said.

The problem did not affect 911 calls, department spokeswoman Mindy Talmadge said.

The outage was reported earlier this morning on all numbers starting with 558, and was resolved by about 10:45 a.m., fire officials said.

Department employees were able to make outgoing calls, but those calling in were met with a busy signal. Employees were asked to call each other via cellphones during the outage, Talmadge said.

AT&T crews were working on the issue this morning, Talmadge said.

The cause of the outage has not been determined, but Talmadge said a similar incident happened recently during rainy weather and was apparently caused by cables that got wet at the department's dispatch center at 1011 Turk St.


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