Iowa Will Launch New Cloud-Based Unemployment App this Summer

GovInnovations's picture

When Richard Thielman took the job as application development manager of the Iowa Department of Workforce Development (IWD) almost two years ago, he was immediately tasked with making the state’s online unemployment claim interface more user friendly, less prone to errors, and accessible to users regardless of what platform they were using. 
Meanwhile, Thielman began looking for ways to ensure the platform granted access to claimants during all hours. And decreasing up-load times. Also, Thielman had to protect the personal information against theft ...

Paid for by Phil Ting for Assembly 2012. FPPC ID# 1343137