Does it feel like you have been waiting longer for MUNI lately?
MUNI’s on-time rate fell to 71.1% during the second quarter (October through December) of the current fiscal year. This marks the lowest on-time rate in the past five reporting periods and is a .9% drop from the previous quarter. In 1999, voters approved a mandate for MUNI to maintain a minimum on-time rate of 85% – which has never been achieved.
In the same quarter, MUNI also reported a 1% increase in the unexplained absence rate of its transit operators. The agency recorded a 13.7% unexplained absence rate, well above its goal of 10.5%.