You can file a complaint about the condition of a San Francisco shelter by contacting the Shelter Monitoring Committee at 415-255-3642, or by emailing [email protected].  All complaints will remain confidential.

You can also make a complaint in person at the Shelter Monitoring Committee 1380 Howard Street, 1st Floor San Francisco, CA 94103. The Shelter Monitoring Committee has drop-in hours on Monday, Tuesday, Thursday and Friday from 9am to 12pm. You can also register complaints about shelter conditions with the Human Services Agency at 415-558-2848.


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