How long does the San Francisco city department I contacted have to respond to my Sunshine request?
The San Francisco city department through which you submitted your Sunshine Request has 10 days to respond. However, if you requested several records, or any records that are located in off-site storage or throughout several different offices, the department can extend its response time to 14 days since the initial request.
San Francisco residents may also issue an "Immediate Disclosure Request,” which requires departments to respond within 24 hours after receipt of the request. However, city departments can, in certain circumstances, extend the response time by 14 days.